Consumer Complaint: Contacting Comerica Bank Comerica Bank is committed to providing exceptional customer service. We welcome the opportunity to address any concerns you may have. We encourage you to contact us using one of the following options: | By Mail: | Comerica Bank Corporate Quality Process Department - MC 3232 PO Box 75000 Detroit, MI 48275 | | By Telephone: | Corporate Quality Process Department 313-222-3435 | | By Fax: | Corporate Quality Process Department 313-963-6347 | CONSUMER COMPLAINT NOTICE Comerica Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Comerica Bank should contact the Texas Department of Banking. Comerica Bank also engages in the money transmission and/or currency exchange business as an authorized delegate of American Express Travel Related Services Co., Inc. under Chapter 151 of the Texas Finance Code. After first contacting American Express Travel Related Services Co., Inc., a customer that still has an unresolved complaint regarding the company’s money transmission or currency exchange activity should direct the complaint to the Texas Department of Banking. Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below: | In Person or U.S. Mail: | Texas Department of Banking 2601 North Lamar Boulevard Suite 300 Austin, TX 78705-4294 | | Telephone Number: | 1-877-276-5554 (toll free) | | Fax Number: | 512-475-1313 | | E-mail Address: | consumer.complaints@banking.state.tx.us | | Website Address: | www.banking.state.tx.us | |
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