Customer Support

Self-Service Banking

Available 24/7

Automated voice systems are available to get your account balance, transfer funds, stop a check and more, without waiting.

Learn more about our automated system below

Talk to a Representative

800-266-3742

Mon-Fri: 8:00 a.m. - 9:00 p.m. ET
Sat: 8:00 a.m. - 5:00 p.m. ET

For Personal, Small Business & Commercial Banking customers, speak with a support specialist during these times.

Personal and Business Debit & ATM Cards

800-572-6620

Available 24/7

+1-734-632-5181
For use outside of the US and Canada, also available 24/7

To report lost or stolen cards, or to get information, please use the numbers above or contact your local banking center.

Personal & Business Credit Cards

866-486-1015
Personal Credit Cards

866-486-1017
Business Credit Cards

Mon-Fri: 8:00 a.m. - 9:00 p.m. ET

Contact Elan’s Cardmember service 24/7 to report a lost or stolen card or for questions about your account.

To apply for the right Comerica Credit Card for you, please contact your local Comerica banking center or call 800-266-3742 to speak with a support specialist.

Order Comerica Checks

To order checks, please visit our Comerica Check Order page.

Treasury Management

800-852-3649

Mon-Fri: 8:00 a.m. - 8:00 p.m. ET
For Comerica Business Connect or Treasury Management support, please call the Treasury Management Relationship Center or contact your Comerica Treasury Management Representative.

Loan Assistance

Consumer Loans

855-451-9201
For questions regarding existing Consumer Loan
Mon-Fri: 7:00 a.m. - 7:00 p.m. ET

800-266-3742
For an application on a new Consumer Loan
Mon-Fri: 8:00 a.m. - 9:00 p.m. ET

Home Loans:

Home equity line of credit
Mortgage loan
Refinancing

Personal Loans:

Auto, Boat & RV loans
Personal loan
Student loan

To request information or notify us about an error regarding your consumer loan account, send written notification to:

Comerica Consumer Loan Customer Service
P.O Box 71203
Philadelphia, PA 19176

Business Loans

For questions or assistance regarding your existing business loan, please contact your local Comerica banking center or assigned Relationship Manager.

For an application on a new Business loan, please contact your local Comerica banking center.

Working capital lines of credit
Term loans
SBA loans
Commercial real estate loans
Letters of credit
Equipment financing

Interactive Voice Response (IVR) System 24/7

Self-Service Phone Banking

800-266-3742

Comerica offers two ways to safely and securely use the Interactive Voice Response (IVR) system:

Enroll in Comerica VoiceSafe^TM, an advanced authentication system for a more secure telephone banking experience. Click here to learn more.
Set up a 6-digit personal access code (PAC) to use the IVR via touch-tone.

Self-guided information

We offer a natural speech interactive voice response (IVR) system and Comerica VoiceSafe option that can assist you with our most requested services, available 24 hours a day, 7 days a week! These options can reduce your wait time and are safe, secure and simple to use.

Tips to use the IVR and Comerica VoiceSafe:

Speak to the system and tell us how we can help you today.
After the system asks, “How can I help you?”, simply respond with a short command such as “transfer funds,” “reset my password” or “hear my transactions.”
The system will walk you through next steps.

A few of the most used commands:

account balance
transfer funds
transaction history
stolen debit card
lost debit card
add travel notes
card fraud
stop a check
unrecognized transactions
reset my password or reset my online banking password

Quick Links

Comerica Web Banking®